Sky Smart TV services
Sky: Why we like apps over Smart TV services
Companion devices are the future
Sky believes that the trend towards connected TV services from
some of the leading manufacturers is actually a play for a content
platform, and that apps on tablets, laptops and phones provide a better
user experience.
In an interview for TechRadar's Brit Week, Sky's
director of product development, Brian Lenz, explained that the
company's policy was to leave the viewing experience on the television
screen as clean as possible.
And, to that end, the company
believes that the best way to bring things like social network
interactivity alongside major TV programmes is through companion
devices.
A more powerful place
"We have
the view that the companion device is the far more powerful place to
bring advanced functionality," Lenz told TechRadar.
"If you look
at connected TV services the apps and widgets they put on are things
like Facebook and Twitter.
"They are up there for various reasons
but the main thing that they are trying to offer is access to content,
they are trying to create a content distribution business.
"The
facts are that we already have it, and it's called Sky TV."
Lenz believes that there is a
case to be made that many of the applications beginning to proliferate
are actually degrading the primary TV watching experience
"Throwing
other apps in is fine, but the only thing making it worthwhile is
getting to content.
"The real question of something like those
apps is 'are they putting them up just to have lots of things to say and
is it cluttering TV viewing?'
"Or are you much better of with
something like an iPad where I can do whatever I want while watching TV
and the TV still has its pristine big image?
"I can barely get my
kids to tolerate me looking at the guide, so the interesting question is
are there enough reasons where you can use these apps unobtrusively.
"Right
now we are very excited at what we are doing with the companion device
with things like the Sky+ app or Sky News Insider."
Red button
learnings
Sky, of course, has a well established
interactive offering through the red button, but the company believes
that its major learnings around this are that it's an important niche
rather than a mainstream application.
"It's
not that interactivity isn't valued to a degree, it's just not the
primary use case – which is obviously watching television.
"There's
a lot of talk about convergence, and I think we all thought that it
would be on what screen, but what we are finding in the service provider
world is that we can offer a convergence of service across whichever
device is appropriate at that time, be it mobile, computer or
television.
"I also think that our work on the companion device
gives us the chance to experiment.
"Our smallest user base if for
Sky+ HD and that's 3.5 million people so if we get something wrong
there for 80 per cent of our user base then we have 3 million pissed off
people!
"In the app space you can experiment and we can see if
the things that work for us there can be put onto the television in an
unobtrusive way that will really enhance the experience."
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